Privacy Policy

Information We Collect

xeraviontela collects personal information when you register for our advanced financial analysis courses, subscribe to our newsletters, or engage with our educational platform. This includes your name, email address, phone number, educational background, and professional experience relevant to financial analysis.

We also collect information about your interaction with our educational content, including course completion rates, quiz results, and participation in discussion forums. This helps us personalise your learning experience and improve our curriculum.

How We Use Your Information

Your personal information enables us to deliver high-quality financial education services. We use this data to enrol you in courses, provide customer support, send educational materials, and communicate important updates about your programs.

Our analytics help us understand which teaching methods work best and which topics require additional resources. This aggregated, anonymised data guides our curriculum development and ensures we're meeting the evolving needs of financial professionals in Australia.

Data Sharing and Third Parties

xeraviontela works with carefully selected partners to deliver our educational services. These include payment processors, email service providers, and learning management system vendors. All partners are bound by strict data protection agreements and can only use your information for the specific services they provide to us.

We may share anonymised course statistics with industry partners and educational institutions to advance financial education research. This data cannot be traced back to individual students and helps improve educational standards across the sector.

In compliance with Australian Privacy Principles, we may disclose personal information when required by law or to protect our legitimate business interests, such as preventing fraud or ensuring platform security.

Your Rights Under Australian Privacy Law

As an Australian resident, you have specific rights regarding your personal information under the Privacy Act 1988. xeraviontela is committed to upholding these rights and making them easy to exercise.

To exercise any of these rights, contact our privacy team using the details below. We'll respond to your request within 30 days and provide clear information about any actions we've taken.

Data Security and Protection

xeraviontela employs industry-standard security measures to protect your personal information. Our systems use encryption for data transmission and storage, regular security audits, and access controls that limit staff access to personal information on a need-to-know basis.

All payment information is processed through PCI DSS compliant payment processors. xeraviontela never stores complete credit card details on our servers. We maintain secure backups of educational records to ensure continuity of your learning progress.

Our staff receive regular training on privacy and data protection. We maintain incident response procedures and will notify you of any data breaches that may affect your personal information in accordance with Australian privacy laws.

Data Retention and Deletion

xeraviontela retains your personal information for as long as necessary to provide educational services and meet our legal obligations. Course completion records are kept for seven years to support professional accreditation requirements and alumni services.

Marketing communications data is retained until you unsubscribe or request deletion. Technical logs and analytics data are typically deleted after two years unless required for security investigations.

When you request account deletion, we'll remove your personal information within 60 days, except where retention is required by Australian education regulations or for legitimate business purposes such as preventing fraud.

International Data Transfers

Some of our technology providers are located outside Australia, including cloud storage services in the United States and European Union. All international transfers comply with Australian Privacy Principles and are protected by appropriate safeguards.

We ensure that any overseas recipients of your personal information are bound by privacy protections substantially similar to those required under Australian law. You can request specific details about where your information is stored and processed.

Cookies and Tracking

Our website uses cookies to improve your browsing experience and provide personalised content recommendations. Essential cookies enable basic site functionality, while analytics cookies help us understand how students interact with our platform.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect some website features, but won't prevent you from accessing course materials or essential account functions.

We don't use cookies for advertising purposes or share cookie data with advertising networks. Our tracking is limited to improving educational services and platform performance.

Changes to This Policy

xeraviontela reviews this privacy policy annually and updates it as needed to reflect changes in our services, technology, or legal requirements. We'll notify current students of significant changes via email and post updates on our website.

Minor clarifications or administrative changes may be made without prior notice. The "Last Updated" date at the top of this policy indicates when changes were last made.